Last Updated: [ November 24, 2025]
Welcome to Fastpikcab. We value your trust and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and share your information when you use our website and mobile application ("App") to book taxi rides.
1. Information We Collect
To provide you with a seamless taxi booking experience, we collect the following types of information:
A. Personal Information
We collect information that identifies you personally, including:
- Name
- Phone Number
- Email Address
- Profile Picture (optional)
B. Location Data (Important)
Fastpikcab collects your device's precise location (GPS and network-based) to enable the core features of our service:
- To automatically detect your pickup location.
- To show available drivers near you.
- To track your ride in real-time.
- To calculate fare estimates and distance.
Background Location: If you are a Driver using the Driver App, we may collect location data even when the app is closed or not in use to allow passengers to track their ride and for safety monitoring.
C. Device Information
We may collect information about the device you use to access our services, including the hardware model, operating system and version, and mobile network information.
2. How We Use Your Information
We use the collected data for the following purposes:
- Service Provision: To connect you with drivers, facilitate payments, and provide navigation.
- Safety & Security: To screen drivers, monitor rides for safety, and prevent fraud.
- Customer Support: To assist you with any issues regarding your bookings.
- Communication: To send booking confirmations, arrival notifications, and promotional offers (you can opt-out of marketing).
3. Permissions We Request
Our App may request the following permissions on your device:
- Location (ACCESS_FINE_LOCATION): Required to set pickup points and track rides.
- Phone/SMS: To verify your mobile number via OTP and to allow calls between driver and passenger (usually masked).
- Camera/Storage: To allow you to upload a profile picture or access ride receipts.
4. Data Sharing and Disclosure
We do not sell your personal data. We only share it in the following circumstances:
- With Drivers: Your pickup location and first name are shared with the driver who accepts your ride request.
- With Service Providers: Third-party vendors who assist us (e.g., Google Maps for navigation, Payment Gateways for processing transactions, SMS services).
- Legal Requirements: If required by law enforcement or legal process to protect the safety of our users or the public.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
6. Your Rights (Data Privacy)
You have the following rights regarding your data:
- Right to Access: You can request a copy of the data we hold about you.
- Right to Correction: You can update your profile information directly in the App or ask us to correct it.
- Right to Deletion: You can request the deletion of your account and data by contacting us or using the "Delete Account" feature in the App settings.
7. Grievance Officer
In accordance with the Information Technology Act and applicable rules (including the DPDP Act, 2023), if you have any complaints or concerns regarding your data, please contact our Grievance Officer:
Name: [Gopi K]
Email: fastpikcab@gmail.com
Address:Throw pathi amman kovil street
Fastpikcab Headquarters,
[Villupuram, TamilNadu, Zip 607104], India.
8. Changes to This Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- By email: fastpikcab@gmail.com
- By visiting this page on our website: www.fastpikcab.com/contact